Make outbound calls to business owners, entrepreneurs, and decision-makers to introduce the company's digital marketing services.
Promote services including Search Engine Optimization (SEO), Google Ads (PPC), Social Media Marketing (SMM), Website Development, and other digital marketing solutions.
Identify client requirements, understand business challenges, and generate interest in the company's services.
Qualify prospective clients and schedule appointments for the Business Development team.
Conduct timely follow-ups with interested prospects to maximize appointment conversions.
Maintain accurate call records, lead status, and customer interactions in the CRM system.
Achieve daily calling targets, lead generation goals, and monthly appointment booking targets.
Collaborate with the Business Development team to ensure smooth lead handover and follow-up.
Maintain professional communication and build positive relationships with prospective clients.
Stay updated on the company's service offerings and industry trends to effectively communicate value propositions.
Requirements
Experience
1–5 years of experience in Tele Sales, Inside Sales, Lead Generation, Appointment Setting, or Business Development.
Experience in the Digital Marketing, IT Services, or B2B Sales industry will be preferred.
Technical Skills
Experience in outbound cold calling and appointment generation.
Basic knowledge of Digital Marketing services such as SEO, Google Ads, Social Media Marketing, and Website Development.
Familiarity with CRM software and lead management processes.
Proficiency in MS Office (Excel, Word) and basic computer applications.
Core Competencies
Excellent verbal communication skills in English, Hindi, and Bengali.
Strong persuasion, negotiation, and objection-handling abilities.
Confident and professional telephone etiquette.
Comfortable working in a target-driven and performance-oriented environment.
Strong interpersonal, follow-up, and relationship-building skills.
Ability to work independently while collaborating effectively with the sales team.
Good organizational and time management skills.
Education
Bachelor's degree in any discipline.
Relevant certifications or training in Sales, Customer Service, or Business Development will be an added advantage.